Fortune 500s and Startups Trust Us with Their Custom Software Solutions

FullStack Labs is a leading software consultancy with offices in California, Washington DC, and Colombia. We design and develop custom software solutions for top startups and Fortune 500 companies.

Completed Projects

94

Current Clients

12

5 Star Reviews

34

Founded In

2013

Developers

45

Designers

4

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Trusted By:

ParagonCET

Using React.js for the frontend and Node.js for the backend, FullStack Labs is modernizing the software design and coding and building applications for an existing learning management system.

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Project Category

Web Development

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Project Duration

Jan. 2017 - Ongoing

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Project Size

8,620 Hours

Technologies

“They are spectacular in efficiently crafting the agile development plan.“

Double Quotation Marks

Feb 21, 2018

5.0

Star Star Star Star Star

Quality

5.0

Schedule

4.0

Cost

4.0

Willing To Refer

5.0
Feedback Summary

FullStack’s knowledgeable team is skillfully and effectively developing the needed technology updates. They’re helpful in guiding decision-making, and their strong interpretation and communication abilities help them to deliver the desired results. Their quality work is inspiring future projects.

The Reviewer
User Profile Image

Brent Meinyer, Director of Research and Development

ParagonCET Verified Icon

Sacramento, California

The Review

BACKGROUND

Introduce your business and what you do there.

I’m the owner operator of a continuing education and training provider for healthcare and cosmetology professionals.

OPPORTUNITY

What challenge were you trying to address with FullStack Labs?

We’ve been seeking improvements for a long time. There are a lot of costs associated with any type of upgrade, whether it be vendor provided or an internally based service. We decided to look for outside help with our web app development.

SOLUTION

What was the scope of their involvement?

We developed a learning management system that has a customer retention management system attached to the backend. We’ve held the intellectual property for over 30 years for this custom software and app. They helped us bring it out of the stone age in design and coding. We have one of the first dynamic databases which reigns in our market space. It was designed for specific use cases by our executive director. FullStack Labs is tasked with assisting us in steering into the best practices of that design with today’s best practices and coding.

We chose React.js as a frontend. The backend uses Angular.js and JavaScript. We use Postgres like any dynamic database system would. We’re also stringing up a few development stacks that they’re heading using Beanstalks. We’re using a series of proprietary deployment stacks for cloud-based service providers.

We’ve tasked them with building three major apps that support one avenue of business. With how we’ve built it, they’ve had to enable some internal behaviors that I doubt they’d choose.

What is the team composition?

We have two developers, one designer, and two frontend web developers.

How did you come to work with FullStack Labs?

When I started to uncover the world of the new marketing and SEO techniques, FullStack Labs had a very prominent ad placement in our area. Over the course of a year, David (CEO, FullStack Labs) and I had an email conversation regarding our company’s direction. We decided to move forward, and David positioned a team to assist us to meet some of those goals.

How much have you invested with them?

We’ve spent $200,000–$999,999.

What is the status of this engagement?

We started working together in January 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They are spectacular in efficiently crafting the agile development plan. When it comes to our project, they have done very well. We’ve been very fortunate to come across their services. It’s been great. We’re remaining agile and producing very swiftly.

How did FullStack Labs perform from a project management standpoint?

We use Slack. They’ve got an elegant safety net for how they develop technology. They do a good job of interpretation as well as communication, which is a rare quality in developers. When our lead developer came onto it, the use and the build case weren’t explained well. That could be in part my fault, but it had to do with the prototype build too. We spent a lengthy amount of time on the bulk of what the app was going to do for the end user, but there were important ends on it. I tried to emphasize those components to that designer, and that translated into some hiccups over the course of the build, which we ironed out very easily. Essentially, those hiccups could have saved us 3–7 weeks of build. It’s harder to go backward than it is to start over in some cases.

What did you find most impressive about them?

They have a set standard for their developers. Their developers need to make sure they’re up to date with the most knowledge base that they have access to. It’s a very symbiotic relationship because we know that we’re getting value for our money when we task a certain project or sprint. We have comfort in knowing they have standards. They’ve been very helpful in assisting in navigating uncharted waters. They’ve presented use case options that assist us in making decisions and present software that will help us reach our goals.

Are there any areas they could improve?

No. It would be hard to find an area where improvement is needed.

RizKnows

Fullstack developed iOS and Android apps for an e-commerce site, using React Native and OneSignal. They also built a complementary API to gather content directly from the website.

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Project Category

Mobile App Development

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Project Duration

Jan. 2017 - Ongoing

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Project Size

506 Hours

Technologies

“They’re extremely professional and definitely experts.“

Double Quotation Marks

Jan 30, 2018

4.5

Star Star Star Star Star

Quality

4.5

Schedule

4.0

Cost

4.0

Willing To Refer

5.0
Feedback Summary

In just eight months, the app has garnered over 60,000 downloads with a near full 5-star rating on both app stores. Besides a vast knowledge base, Fullstack's comprehensive communication is the foundation for their success, as they ensure that every developer can be contacted about any queries.

The Reviewer
User Profile Image

Jeff Rizzo, CEO

RizKnows Verified Icon

Sacramento, California

The Review

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an internet consumer review website for technology sporting goods, as well as home and hardware products.

OPPORTUNITY

What challenge were you trying to address with FullStack Labs?

We needed a mobile app developed, something that would be relatively affordable, have good usability, and be for both iOS and Android.

SOLUTION

What was the scope of their involvement?

They built both app versions from scratch. They also built an API to reach into the backend of our website to pull data from there. This way, we only needed to produce the content once, and it would show up in both our website and the apps.

They used React Native and OneSignal for push notifications. They also worked with Google Analytics. Though the apps were done in March 2017, they still help with maintenance and support. We’re also working with them to beef up the app and add more features.

What is the team composition?

I was in touch with a project manager, though I don’t know how many were on the team.

How did you come to work with FullStack Labs?

They were a referral from someone who worked with them before.

How much have you invested with them?

$30,000.

What is the status of this engagement?

We started working together in January 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Both apps have five-star ratings. We got 50,000 downloads in eight months with no marketing.

How did FullStack Labs perform from a project management standpoint?

They’re good with communication. They set up a Slack messaging service that allows us to message any of the developers. They send us an estimate every day for how many hours they’re billing us, so we’re able to stay on top of how much money we’re spending.

What did you find most impressive about them?

They’re extremely professional and definitely experts.

Are there any areas they could improve?

They have multiple projects and get busy. Sometimes they can’t start on things right away because they have so much going on. That's not necessarily a negative, though it's not great for us because when I get an idea, I want to execute it immediately.

WOTC Planet

Fullstack Labs developed a web application with Heroku hosted database on the backend to replace a paper-based service with a web-based solution. The application is live, with further iterations in development.

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Project Category

Web Development

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Project Duration

2017 - Ongoing

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Project Size

458 Hours

Technologies

“By partnering with FullStack, we’ve been able to bring larger companies on as clients.“

Double Quotation Marks

Jan 23, 2018

4.0

Star Star Star Star Star

Quality

5.0

Schedule

4.0

Cost

5.0

Willing To Refer

5.0
Feedback Summary

As well as playing an integral role in its function, the web-based service permits the firm to take on new, bigger clients and grow as a company. The team used a range of tools to communicate and manage the project well, though could include the client more with ongoing updates about the work.

The Reviewer
User Profile Image

Vaughn Hromiko, CEO

WOTC Planet Verified Icon

Sacramento, California

The Review

BACKGROUND

Introduce your business and what you do there.

I’m the owner of WOTC Planet.

OPPORTUNITY

What challenge were you trying to address with FullStack Labs?

I needed someone to build my web application.

SOLUTION

What was the scope of their involvement?

They developed a web application with a relatively simple database in the backend. The database is hosted with Roku. It’s designed to allow new employees, who are being hired by our clients, to provide some very specific information about eligibility for a federal tax benefit. There’s an iteration that’s finished, but the work is ongoing. It’s live an in production. We have clients, but we’re still making changes.

What is the team composition?

There were 5–6 developers. I didn’t have direct communication with all of them. I was in touch with a project manager.

How did you come to work with FullStack Labs?

I found them through an online search. I was looking for someone that was local enough that I could meet them face to face before I started working with them on the technology. They had an office in downtown Sacramento. They were highly rated and the reviews were very positive. It gave me the initial confidence to reach out to them.

How much have you invested with them?

$20,000.

What is the status of this engagement?

We started working together in 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Prior to this, our services were paper-based. Now that we have a web-based, paperless way to accomplish the service, we’ve been able to bring larger companies on as clients. After developing the application, they developed an API. We now have an integration with a partnering company that provides supreme resource type services that our system functions with. It’s not a resale. We’re not going to sell the software; it’s mission-critical for our own business process.

How did FullStack Labs perform from a project management standpoint?

We communicate using Slack, Jira, and GitHub for the development process. I like the tools that they use. I was able to go in and look at code from time to time.

What did you find most impressive about them?

They’re very personable. I can’t contrast them with other vendors because it’s not something we do a lot of. Their project manager, who is one of their primary people that’s dealing with code, has degrees in computer science and he’s taught computer science at universities. His technical credentials are outstanding. That gives me confidence in what he’s doing for us because very frequently I don’t understand the technical side of what he does.

Are there any areas they could improve?

I would like to be more involved in the project communication. As a domain expert in terms of the business process, sometimes I didn’t know where they were going at any particular moment. Some people probably wouldn’t want that, but for me to feel comfortable, I need to be in the loop all the time.

Skyway Language

FullStack Labs was hired to create a mobile application on both iOS and Android platforms for an early stage company to help travelers learn foreign languages.

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Project Category

UI / UX Design

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Project Duration

8 weeks

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Project Size

252 Hours

Technologies

Invision
Sketch

“We really liked that they were smaller and local. The larger companies didn’t feel personal.“

Double Quotation Marks

Aug 25, 2016

5.0

Star Star Star Star Star

Quality

5.0

Schedule

5.0

Cost

5.0

Willing To Refer

5.0
Feedback Summary

The client felt that FullStack Labs performed well in all categories, noting that their communication was excellent as well as the value they provided for their cost.

The Reviewer
User Profile Image

Lisa Sickman, Founder

Skyway Language Verified Icon

Sacramento, California

The Review

BACKGROUND

Introduce your business and what you do there.

We are starting up a mobile app for learning foreign languages for travelers, we’re in the early stages. Cofounder, it’s just two of us.

OPPORTUNITY

What challenge were you trying to address with FullStack Labs?

We don’t have a developer, we needed someone who could create the app and the design aspect, they were able to give the design for us as well. Another reason we went with them was because of the native program they use that allows them to create the app both with iOS and Android easily.

SOLUTION

What was the scope of their involvement?

We started out by meeting with them figuring out what our needs and goals were. After two meetings of just talking, we showed them our wireframe of what we wanted. They offered input on design, asked questions about the look and functionality. Not only were we creating the look but they gave us feedback about how customers might respond to it. We met in person and web conference. They were making those updates until what we envisioned was actually created.

How did you come to work with FullStack Labs?

I found them through an online search. I was looking for someone that was local enough that I could meet them face to face before I started working with them on the technology. They had an office in downtown Sacramento. They were highly rated and the reviews were very positive. It gave me the initial confidence to reach out to them.

Could you provide a sense of the size of this initiative in financial terms?

About 250 hours

What is the status of this engagement?

The design prototype has been completed.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re happy with the way it looks. We’ve shown it to a few of our potential users. In terms of design they’re very satisfied. There’s one challenge in terms of having speech recognition.

How did FullStack Labs perform from a project management standpoint?

Very organized, they were always telling us what our current and future steps are. They’re meeting deadlines. They keep us up to date.

What did you find most impressive about them?

We really liked that they were smaller and local. The larger companies didn’t feel personal. David, the owner, has a lot of experience in the tech industry. He was able to offer us some advice that was outside of creating the app. Talking to us about our plans for growing the business. He gave us some tips. That was nice to have.

Are there any areas they could improve?

No. I might have some thoughts after working on the app. We’re really satisfied right now.

Bunk1

FullStack Labs revamped an existing web application by redesigning its main pages, making it more intuitive and creating a better user experience. They also provided mobile app development..

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Project Category

Development

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Project Duration

2017 - Ongoing

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Project Size

10,800 Hours

Technologies

“They added a lot of value in terms of ideas...you feel like they care about the work.“

Double Quotation Marks

Jan 23, 2018

5.0

Star Star Star Star Star

Quality

5.0

Schedule

5.0

Cost

5.0

Willing To Refer

5.0
Feedback Summary

The success of the project attracted 7,000 new active users for the app. FullStack Labs provided high-quality work, consistently met project deadlines, and provided a good value for the money spent. The team behaved more like ideation partners, impressing with their their personable approach.

The Reviewer
User Profile Image

Rob Burns, President

Bunk1 Verified Icon

New York, New York

The Review

BACKGROUND

Introduce your business and what you do there.

I work with Bunk1. We provide software for children's summer camps. I am the president of Bunk1.

OPPORTUNITY

What challenge were you trying to address with FullStack Labs?

When I first hired them, I was exploring a way to refurbish our existing application. They did some discovery work for us on a new business idea. We ended up working with them on a number of different projects.

SOLUTION

What was the scope of their involvement?

We have a big application that has existed for a long time that had some legacy code. They've been helping to refactor some of that and create a better user experience. They helped redesign many pages and helped make it more intuitive for our users. The biggest project they did was creating a mobile app for our users.

How did you come to work with FullStack Labs?

They reached out to me because they were aware that we were building in Ruby. I was initially against the idea of outsourcing, but when I talked to their team – David [Jackson, CEO at FullStack Labs] in particular was very convincing and took the time to understand our business, and I felt like he really got it and had a ton of value to add. He brought his own ideas before we'd even committed to any relationship. We tested them out on a small scale, which went well. The developers they have are incredible.

Could you provide a sense of the size of this initiative in financial terms?

10,819 hours

What is the status of this engagement?

It's ongoing. We plan to be with them for a long time.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We have about 7,000 people using the app at the moment.

How did FullStack Labs perform from a project management standpoint?

It was awesome. We had a tight timeframe. They initially underestimated the size of our web application and what was involved in the legacy codes. It didn't faze them. They adjusted and worked overtime when necessary to stay on schedule. They met the timeframe and delivered on time. We're a seasonal business so that's important for us.

What did you find most impressive about them?

The experience I've had with other firms is in direct contrast to what FullStack did. I'm comparing them with two other firms I worked with in the past. They care a lot about what their clients are doing. They bring their ideas and concepts to the table. I felt like they were on my team. They added a lot of value in terms of ideas and continue to do so. No matter who's working on the project you feel like they care about the work that's being produced.

Are there any areas they could improve?

No. I've been really happy. At the beginning, I didn't have a goal to outsource long term. The fact that I'm continuing to send work their way is a testament to what they're about. There was some minor details that didn't meet my expectation, but they always addressed my concerns in a timely manner. I think they're amazing, and I feel fortunate to have found them.

Liquid Gold Concepts

Fullstack Labs is collaborating with an in-house UX designer on the development of an app. They completed the prototype, conducted user testing, and built mockups to show potential investors.

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Project Category

UI / UX Design

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Project Duration

2016 - Ongoing

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Project Size

Around 100 Hours

Technologies

Invision
Sketch

“They understand the struggles that startup companies are going through because they went through the same thing.“

Double Quotation Marks

Aug 5, 2016

5.0

Star Star Star Star Star

Quality

5.0

Schedule

5.0

Cost

5.0

Willing To Refer

5.0
Feedback Summary

Fullstack Labs’ work is reaching potential clients in 3 states. The team has genuine interest and investment in the success of project and an excellent understanding of the industry and business challenges. They have facilitated a smooth process with constant communication.

The Reviewer
User Profile Image

Anna Sadovnikova, CEO

Liquid Gold Concepts Verified Icon

Sacramento, California

The Review

BACKGROUND

Introduce your business and what you do there.

LiquidGoldConcept is a maternal and child's health technology company. Our goal is to improve the health of mothers and newborns by training health providers in breastfeeding management and empowering parents with a mobile health application called MomKit. I am the CEO and cofounder.

OPPORTUNITY

What challenge were you trying to address with FullStack Labs?

We have a UX [user experience] designer on the team, but we needed a full stack to come in and help us with the design and development of our prototype. We worked with them for a week with our UX designer to work collaboratively with them on the first pass on our mobile health application. Then, we continued to work during the next month to make modifications. They would put together mockups of our application to show to potential investors. Our UX designer had done wireframing, and she had planned out much of the look and feel of the application. We brought her here so she could learn from Fullstack and collaborate with them to make sure the prototype that's developed meets our expectations, but it's also done swiftly and efficiently with Fullstack.

SOLUTION

What was the scope of their involvement?

Up until this point [as of August 2016], we've worked with two members of Fullstack – David [Jackson], the CEO, and Brian, who is a designer. We met in person a couple of times with them. We did a brainstorming session where they learned a lot about our company and our mission. Then, we planned out the main views of the prototype. The first week, we did a lot of back and forth where Brian would create the mockups, and we would give feedback on it. David facilitated these conversations and helped us understand the big picture of what is modern and what people are looking for. Brian did the design. We provided input on that. We did much of the user testing during that time period to implement changes.

How did you come to work with FullStack Labs?

They were recommended to us by another company that worked with them. We were talking with a couple other firms that were out of our price range. Fullstack had a unique approach and was local, which we liked that.

Could you provide a sense of the size of this initiative in financial terms?

Around 100 hours.

What is the status of this engagement?

It's ongoing. We signed a letter of intent with them.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We have many potential clients in three states. The goal was that instead of me describing what it would look like we can send people links to show what it looks like. That's been incredibly helpful.

How did FullStack Labs perform from a project management standpoint?

This is our first time working with another business, so we don't have anything to compare it to. We were very happy with the way the whole process was facilitated. We started talking to them three months before we signed any contract with them. We met with them in person several times. We wanted to find out what their philosophy is. Both Brian and David are fathers with young children, so they understand the importance of the work we are doing. That shows through in their work. It was obvious they cared deeply. David even put in $25 into our crowdfunding campaign. It's a business relationship, but he cares about our success, which is rare. It's not just about the product, but the bigger mission, too.

What distinguishes Fullstack Labs from other providers?

We liked that they're local. They understand the ecosystem in Sacramento and the need for the involvement of a robust entrepreneurship and innovation ecosystem in the Sacramento region. They understand the struggles that startup companies are going through because they went through the same thing. They understand all the players in the field. It's a well-managed company. They got everything done in a timely manner. They worked diligently to make sure we were in constant communication.

Is there anything Fullstack Labs could have improved or done differently?

It would have been nice to have done a little more brainstorming in the beginning. We provided them with wireframes and I think I would have liked them to say let's just do everything from scratch. At the same time, we have limited funding, so the fact that we were able to save time and money by coming up with our own ideas – that's fine. We had a year's worth of work in it. I don't know what their process is with other people.

Valley CAN

Fullstack Labs is currently adapting hardware and implementing OCR and barcode scanning as part of a Salesforce data automation project. The team also developed an app in the first phase of this project.

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Project Category

Development

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Project Duration

2016 - Ongoing

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Project Size

1,201 Hours

Technologies

“Their attitude toward our needs is their greatest value in making all this work.“

Double Quotation Marks

Aug 5, 2016

5.0

Star Star Star Star Star

Quality

5.0

Schedule

5.0

Cost

5.0

Willing To Refer

5.0
Feedback Summary

Fullstack Labs has an excellent grasp on the technological, financial, and customization needs of the project. The team is upgrading 1997 technology to develop affordable solutions to expand data collection and automation. Their work has been integral to the entire business strategy.

The Reviewer
User Profile Image

Tom Knox, Executive Director

Valley CAN Verified Icon

Sacramento, California

The Review

BACKGROUND

Please describe your organization.

We are a 501(3)(c) nonprofit. We do air quality and carbon reduction programs in California. We serve about 12,000 customers a year, and we're doing about 4,000 smog repairs. We'll do more than 1,000 down payments for vehicle replacements. Our budget is somewhere between $10 million and $15 million per year.

OPPORTUNITY

What challenge were you trying to address with FullStack Labs?

We have a huge need for what we call data automation – to take a process that was totally paper-based and start to automate that. Our low-income customer base does not use technology. We've never used technology as there's never been a real appreciation on a technology side for the challenges with dealing with low income, often undocumented farm workers mainly.

We started working with Salesforce getting our data back-end in shape. We talked to FullStack. They really showed a good understanding of what we doing and have been adapting our needs throughout, and have come up with some great cheap solutions.

I think just above all, they are working within our limitations and are customizing to our needs, which is how all this has worked. Their attitude toward our needs is their greatest value in making all this work.

SOLUTION

Please describe the scope of their involvement in detail.

They're doing hardware work adapting hardware for our needs. They've been able to open our printer, copier, scanner equipment and started using that to do barcode scanning and OCR [optical character recognition] stuff that is customized to our needs. They are starting the process of adapting tablets to our needs, adding the ability to store and scan driver's licenses to pull the information that we need digitally very easily from the paperwork that our customers have. They're packing this hardware in a way that's makes it usable for some unpredictable circumstances.

They have developed an app and are continuing to expand that as our custom intake app. All the back-end programming to decode barcodes and to decode vehicle identification numbers – it's a 14- or 15-digit number where each digit means something. They've been able to break that open and populate a lot of our stuff. Based on the VIN, they can do an automatic query to some online database and get more data back. Building in the logic than to continually make qualification judgments customers based on the responses that are populated into the app. They're growing that farther and farther out so that we can qualify customers for more benefits.

It's significant what they're up to. I think it ought to get a lot of recognition once we're fully done and launched. It's already delivering many benefits. The cheap integration they've done has been huge.

How did you come to work with FullStack Labs?

We found them through Hacker Lab, a nonprofit in Sacramento. They recommended the guys to help with our data analysis.

Could you provide a sense of the size of this initiative in financial terms?

About 1200 hours.

What is the status of this engagement?

We've gotten through the first phase. They have excelled in automating our data acquisition at events for vehicles. It works well. They've solved all our wireless and a bunch of other stuff. We're just at the point where we're pivoting into stage two, which is going to be moving from cars to households, and getting the app up on tablets; getting a lot more fields ready with everything.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

In our little world of vehicle emissions, carbon reduction, there's never been any tech associated with it for 10 years. The most advanced technology we use at our events was developed in 1997. This is a significant thing within our world of environmental improvement; field work to do environmental programs. This is the goal we've had for 10 years. The California resources board has seen the app working. They've seen the VINs being decoded, and the barcoding we're doing at events off vehicle registration paperwork.

If FullStack hadn't performed as well, we would not be in the position to expand our program. This is instrumental to our entire strategy, and we are totally on track. I couldn't say enough about how they've enabled us to pursue our goals.

How did FullStack Labs perform from a project management standpoint?

It's great. Their managers have been engaged throughout. The whole project management staffing, matching team to task has been fantastic. All their staff is very committed. I'm very aware of how much bureaucracy there is in the tech world, and we've gotten nothing but solutions. I am totally happy with their approach to everything; their integrity, honesty, the whole thing. It's great.

What distinguishes Fullstack Labs from other providers?

We were never told that what we were doing was going to be too difficult. I think part of the reason they were willing to engage was because of where they were located in Sacramento. I'm extremely happy with how they've approached this as a problem to solve. They've delivered solutions. It's been a very straightforward process, very understandable. I've never had a concern about them. This has been the rare time where I'm actually 100 percent satisfied with the performance of a contractor.

Is there anything Fullstack Labs could have improved or done differently?

Within the limitations that we put on them – no.

Bestest

Bestest is an Instagram style social polling application that allows live voting, public opinion gathering, and group decision making. Bestest came to FullStack with an Alpha version of their application that they’de built with another consultancy, and enlisted our help to finish the beta version of the application, and provide ongoing development support post launch. The app is currently live on IOS and Android, and we’re excited to currently be working on additional features and enhancements.

Project Category Icon

Project Category

Development

Porject Duration Icon

Project Duration

Apr. 2018 - Ongoing

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Project Size

2,872 Hours

Technologies

“FullStack delivers the perfect combination of USA-based technical managers with cost-effective nearshore developers. Our React Native app has already amassed 16,000 users.“

Double Quotation Marks

Feb. 18, 2019

4.0

Star Star Star Star Star

Quality

4.0

Schedule

4.0

Cost

4.0

Willing To Refer

5.0
Feedback Summary

FullStack has done an excellent job taking the project over from a different consultancy and quickly improving the speed and efficiency of the development lifecycle. FullStack has primarily focused on new feature development, performance optimization, and quality improvements which has resulted in Bestest amassing over 16,000 users (casting over 1.2M votes) in only five months.

The Reviewer
User Profile Image

Kelly Helmuth, Chief Growth Officer

Bestest Verified Icon

Sacramento, California

The Review

BACKGROUND

Tell me about your business and your role within the organization?

We are a start-up mobile social polling technology, available on the App Store and Google Play.

In short, Bestest is an Instagram-style feed where every post is a poll. The app exists for live audience voting, public opinion-gathering, and group decision-making.

The buzzword most commonly associated with Bestest is “addictive.”

OPPORTUNITY

What challenge were you trying to address with FullStack Labs?

We developed the beta version of Bestest in India — it proved the App concept and functionality, and helped us raise capital from investors. After loads of in-marketing testing and an intensive work session involving various tech experts, we decided to completely retool our App for the alpha version. The technology stack we decided upon required a very specific skill set, which we found stateside. Unfortunately, our stateside developers took three times longer and cost three times more than we expected. Deadlines passed and the App still wasn’t ready. Time kept going and we continued to burn through precious capital.

It was at this point that we found FullStack Labs, bringing them an application that was 90 percent done but stalled at the one yard line. I’m pleased to report that FullStack was able to bring Bestest into the end-zone, scoring massive points with users, investors and the rest of our team.

SOLUTION

What is the scope of our involvement?

Our Company’s mantra is Bestest Technology, Bestest People (users, team and partners), Bestest Brand and Bestest Self. Until we found FullStack, though, we were missing a pretty foundational part: the technology.

What is the team composition?

One project manager and three developers. Team size would flex as we needed.

Although we brought the UI / UX design to FullStack, we still sought insight from their Design Director, Brian. Brian is extremely technical, design-oriented, and a huge asset to the team. We would go to him with our most egregious challenges that couldn’t be resolved internally and Brian would provide insight and perspective that would resolve the issue and allow us to keep moving forward.

How did you come to work with us?

Internet search. FullStack was the only prospective partner that didn’t come to us by referral.

We chose to have a relationship with them because of their project management framework (which was flexible to our needs); their business perspective; their itemized, automated reports which provided complete billing transparency; their raw talent and ability; and their experience in facing problems and knowing how to overcome them.

How much time has been invested?

2,872 hours.

What is the status of the engagement?

Started in April of 2018 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The fact that we have an App that is available to the public and have amassed over 16,000 users (who have cast more than 1.2 million votes in the App) in only five months. I should mention that 50 percent of those users joined in just the last 60 days.

How did we perform from a project management standpoint?

Mike was an outstanding project manager with great technical skills, recommendations, and immediate command of the app; Miguel brought a lot of value in team management and driving output.

What did you find most impressive about FullStack?

We interviewed a lot of companies. FullStacks’ skills matched our technology stack perfectly: React.js, React Native, and Node.js. Plus, they deliver the perfect combination of USA-based technical project managers with cost-effective nearshore software developers.
The FullStack team is extremely professional and requires little management.

Are there any areas of improvement?

No. Just keep hiring more devs so Bestest and other clients can have access to them!

Chill-N-Go

Chill N Go, founded in 1977, is the leading manufacturer of high-quality wine bags, and other custom textile products. Chill N Go needed to improve the efficiency of their operations and make it easier for their customers to place orders, so collaborates with them to design and development a online portal for their customers to place orders and manage their accounts, and a fully integrated order management system to improve the speed and efficiency of their internal operations.

Project Category Icon

Project Category

Development

Porject Duration Icon

Project Duration

Aug. 2017 - Ongoing

Project Size Icon

Project Size

Around 2,700 Hours

Technologies

“Working with FullStack Labs (Gisselle and Charly) has been one of, if not THE, best work experiences I’ve had in my life - and I’ve ‘built a lot of stuff’ in my 70+ years.“

Double Quotation Marks

Feb. 12, 2019

5.0

Star Star Star Star Star

Quality

5.0

Schedule

5.0

Cost

5.0

Willing To Refer

5.0
Feedback Summary

FullStack has successfully collaborated with Chill N Go’s team to gain a deep understanding of their business and design a software solution that solves their most pressing problems. After to false starts with other consultancies, Chill N Go is ecstatic to finally have a live client facing app for their customers to use. They are especially please with the quality of work performed by the designers and developers in Colombia (Charly and Gisselle).

The Reviewer
User Profile Image

Bill Estberg, President

Chill-N-Go Verified Icon

Sacramento, California

The Review

BACKGROUND

Tell me about your business and your role within the organization?

Originally founded in 1977, chill-n-go, Inc. is a textile manufacturing company with a general focus on manufacturing custom textile solutions. Specifically, CNG is the world’s leader in designing and manufacturing insulated portage products for the wine and spirits industries (chill-n-go®), as well as providing on-demand OEM manufacturing for a host of companies across a range of industries. As President and owner, my role is to provide resources, remove obstacles and set direction. An amazing group of committed individuals takes it from there.

OPPORTUNITY

What challenge were you trying to address with FullStack Labs?

We needed to improve and expand the level and technological means to serve customers who place large manufacturing orders and request that we manage the distribution of those items over time. We envisioned an application that allows a user to ‘drop ship on demand’ and ‘re-order’. In short, command distribution of their inventory and/or re-order their custom product.

We had attempted this development twice prior - both attempts failed; the level of complexity was grossly underestimated resulting in large losses of time, money and ultimately the failure of development to deliver a viable product.

SOLUTION

What is the scope of our involvement?

We knew generally what we wanted and what the solution would provide - but after failures and losses we weren’t sure of the ‘how’. At the time, we knew to a small degree that ‘business logic’ needed to be forefront - but we had no idea of the extent. FullStack’s scope had to encompass a much larger understanding of our business logic as well as the ability to ‘develop’ and ‘code’ that understanding into the desired solution.

Of course, as the project developed we fell prey to ‘feature creep’. This is logical - one simply can’t stop thinking. The deeper the business logic is understood and development progresses the more one realizes the possibilities. It then becomes discipline - ‘possible’ doesn’t mean ‘necessity’ - or does it? The scope of FullStack’s involvement expanded to encompass the possibilities as well as the necessary discipline.

As we near completion, looking back, we will end up with far more than we set out to accomplish. One might categorize this fact as ‘feature creep’ - but we think it’s the logical extension of what needed to be done. It was clearly NOT a ‘sales drive’ by FullStack Labs - it was in fact their very ‘scope’ of our company and this project that allowed us to leverage this effort into something far greater than envisioned.

What is the team composition?

Charly (Development), Mike (Project Management), Gisselle (Design), and myself.

How did you come to work with us?

After our failures our reactions became guarded to say the least. I felt that a ‘local’ component was necessary - there was just too much complexity - it become important that we had a physical relationship - you come to our plant to see and feel - we go to your office to see and feel. Eye contact, handshakes, physical environments - old fashioned in today’s world - but we had to find something to cling to. Coincidentally, FullStack Labs office is very close to our plant.

I will say now that we put too much emphasis on the ‘local’ requirement. As much as FullStack has learned about chill-n-go, we’ve learned about the development process - and current technologies/tools. While I would not have wanted to start the project absent a close physical proximity, I have become extremely comfortable - better yet, extremely confident, in our mutual ability to communicate and work regardless of location. FullStack taught me to think differently - and that’s a very positive yet unintended consequence.

How much time has been invested?

To date, approximately 2,700 hours of design/development time, and about a third of my 10 to 12 hour daily routine.

What is the status of the engagement?

Started August 2017 and ongoing. Expect major objective completion around 4/1/19. However, this is a fact I have come to believe - ‘development never stops’ (nor should it). As we can afford it, we will continue with development.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Fairly, because the app is not yet fully deployed, the immediate evidence is our elation at having achieved our original objective, but then having gone so much further. Pointedly, the QUALITY of the work. As we’ve begun using and operating in the app alone (not using our existing systems) we’re seeing first how much easier it will be for us to function; second and more importantly, how this app will enhance our customer service capabilities. This will change our lives; it will change our business; and it will enrich our customer interactions.

Yesterday (1/31/19), one of the 10 largest wine companies in the US emailed asking if we could develop ‘better’ ordering and distribution methods that would relieve their office from a significant, and a sometimes nuisance-to-them, work-flow. Their field personnel need the tools we make for them but they wanted out of the ordering process. Voila! Why yes, it just so happens we’ve been working on almost exactly that solution!! In reality, the app as it is is not exactly what they wished, but very close. With our customer we’ve already agreed to a ‘system’ that will accomplish their goal using the app - and we long ago planned for the enhancements they desire to make it exactly what they want. Back to - this will change our business, and ‘development never stops’.

How did we perform from a project management standpoint?

The direct and end answer to this question is ‘extremely well’. However, at times I wasn’t convinced about this. I recognize the extremely competitive environment of the technology development or consultancy business, but I wasn’t prepared for the fear, disappointment and feeling of loss when our lead developer ‘had to move on’. To boot, this happened twice.

But here is truly where the rubber meets the road. From our view, the project is in jeopardy - if not from completely stopping and failing, surely from a quality viewpoint - something, lots of things, are about to get lost in the process. Everything we know is in this app, and frankly, we’re terrified. So, how these obstacles are overcome is going to make or break the project (and the relationship). It’s going to define the grit and commitment of management. I can’t attest to their inner workings - I can attest to two things: first, their PM software and implementation doesn’t lose things; and second, more importantly, their management reaction and actions ultimately insured no jeopardy to the project; and re-instilled our confidence that the project would meet our expectations. In fact, their actions ultimately led us to a far better working arrangement and a far superior product than would have resulted otherwise.

When the going gets tough, the tough get going.

Managing a project is much about the obvious resources, time, cost and objective - but it’s also about managing the client to some degree. David, Mike and Brian knew of my sensitivity to locale; they knew to some degree what we were thinking, our history and our fears. They also knew that the real solution was the opposite - it was three time zones away in South America, and if Bill could just get passed himself and embrace some technology, there is the solution.

Enter Charly Palencia. Not knowing any better, I am just going to go on thinking it was Mike’s or David’s, or Brian’s genius that deduced Bill and Charly would fit - maybe it was their last alternative - I don’t know. Yes, Charly is the lead developer, and like the previous two he’s got the same tools and the methods and the same work processes and company practices and all the ‘stuff’ - good and bad. But it turned out that Charly had two other things - urgency and a kind of wisdom.

Urgency, not flightiness, rushing, hyperness - urgency about life - about purpose. The desire, or the fire in your gut, the pressure within to accomplish - to get better - to learn more - to do more - to fix - to make right - to create.

Wisdom - Charly’s not old enough for ‘wisdom’ that only age can bring - his wisdom stems from an uncanny and remarkable ability to listen to a single piece of business logic, assimilate the facts, and then contextually apply the thought to the OVERALL picture and objective. He’s grasped the whole business - he worries about the same things I worry about. “Business logic” is just the collection of what I call logic paths. This business and my management require the articulation, transparency and execution of logic paths. Charly ‘gets it’ and he fits.

And it’s not just Charly - it’s Gisselle with whom I’m also fortunate to work directly with and who seems to share the urgency and wisdom; and it’s Edgar, Oleksandra and people I’ve never spoken with or seen. It’s David and Mike and Brian who I know constantly are doing, saying, suggesting, changing - all to bring the product we desired to a level of quality and functionality that exceeds our expectations.

While I will remember this project as being much about Charly’s communication skills, his ability to understand the business logic (the logic paths we’ve created and operate under), his unending patience, and his ‘coding brightness’ - all pushed by his personal life urgency - in reality - it’s Team FullStack.

What did you find most impressive about us?

I’m most impressed that we are where we are - that is, the application we will end up with is far more than we expected or frankly, set out to accomplish - and it was your management of both the project and the client that made this possible.

The little things - see above. But there’s a little more you should know. I found it a bit disconcerting that there would be ‘quality improvements’ that I couldn’t see or identify first. This whole process is a wake-up call - you realize how much you don’t know - how much you took for granted and just how ‘stupid’ you are for not understanding that.

I cannot express enough what a learning curve this has been for me. While it might be an entirely unintended consequence, I know far more now than when we started - I know more about what you do and how to be a ‘better customer’ - but more importantly, I know more about my business. “You don’t know anything until you have to teach it” - until you have to get all that stuff that you know and are so good at - into somebody else’s head. It’s a whole different ballgame being a Journeyman, than being a Journeyman with an Apprentice. This experience has been wonderful in this regard.

(I’ve learned that it actually just might, maybe, be possible, maybe I said, to live in a world without Microsoft - shhh - don’t tell anyone I said that. How do you guys to that again?).

Are there any areas of improvement?

I did find areas of improvement, and as each one of them arose they were addressed immediately. When our tech guru first suggested I look at your site (before we met) I was really put off by the immediate focus on ‘budget’ - or, my money. It really almost stopped me from making the call. But I did make the call, and I think in our first meeting brought it up. To my utter amazement, it was gone the next day (not gone - but much more conservatively placed elsewhere). Along the way I had other ‘issues’ - mostly with seeing what I wanted to see in terms of details, bugs, status, finance - probably just normal things that occur when two different ‘operations’ come together. First - I always felt that I could, comfortably, bring up something I thought was amiss - and second - every time I did, it was fixed or addressed - immediately.

In fairness - many of the ‘areas of improvement’ were mine to fix. I simply needed to learn more, listen more and see if maybe my area of concern was of my own making. Many of them were. I needed to get out of my own way and learn some new stuff - which is a good thing. We are always our own worst enemies.

Certainly I wanted to really scream - ‘never lose a developer’. Not realistic, and in the long run, maybe not an improvement at all. I could not ask you to improve how you handled a negative situation - in fact, as mentioned, you turned a negative situation into a better solution than originally existed. That is the epitome of ‘improvement’. Good job!!

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