Professional Bio
As a Project Manager/Business Analyst at FullStack Labs, I’m dedicated to helping clients realize critical business objectives and develop industry leading digital products. I am a dedicated PM professional with over a decade of experience in the space with a keen eye for design and no-nonsense approach to crushing client goals. My many years in the corporate world, combined with my startup experience, make me uniquely qualified to partner with and lead our diverse clients through the software development lifecycle and towards their lofty goals. I enjoy volunteering with Doctors Without Borders as a translator and logistics consultant, and all things classic cars.
Technology Expertise
- Advanced
- Intermediate
Featured References
Employment History
FullStack Labs Mar 2020 - Present
Business Analyst/Project Manager
MercadoLibre.com Feb 2016 - Mar 2020
Senior Project Manager
• Managed design and development of web portal and associated apps for key company target markets.
• Directed operations data initiatives and automatization of work flows in support of the business operating system.
• Drove market strategy creation and execution through data driven and intuitive insights about customers and market participation.
• Designed and delivered ERP business intelligence application while managing team in remote Agile environment.
Zurich International Group May 2013 - Feb 2016
Project Manager
• Successfully lead Agile implementation of underwriting and ERM client facing workflow application project.
• Developed, delivered and owned a big data application integrating customer, HR and agent quantified feedback.
• Designed and owned call monitoring data application to deliver relevant and accurate customer data, dashboards and solutions.
• Managed enterprise meta-data reporting for inbound and outbound web contacts and traffic.
Oak Hill Financial Jan 2012 - May 2013
Senior Business Analyst
• Designed and delivered new web and client applications intended to redefine financialredefine financial company business plan.
• Coordinated with outside sales teams to develop pricing models in response to identified market trends and customer feedback.
• Coordinated with senior leadership to establish long term goal setting metrics and objectives
• Lead development team through SDLC in agile methodology environment.
Texas Mutual Insurance Co. Feb 2009 - Feb 2012
Business Analyst II
• Designed, delivered and maintained HL7 and HIPPA compliant Underwriting and Claims EMR application.
* Researched and mined untapped pricing vs. loss leading to a decrease in superfluous claim expenditures.
• Coordinated with outside global sales team to develop pricing models.
• Responded to market trends and direct customer feedback, increasing market share for the company.
Portfolio
Thought Leadership
Employment History
FullStack Labs Mar 2020 - Present
Business Analyst/Project Manager
MercadoLibre.com Feb 2016 - Mar 2020
Senior Project Manager
• Managed design and development of web portal and associated apps for key company target markets.
• Directed operations data initiatives and automatization of work flows in support of the business operating system.
• Drove market strategy creation and execution through data driven and intuitive insights about customers and market participation.
• Designed and delivered ERP business intelligence application while managing team in remote Agile environment.
Zurich International Group May 2013 - Feb 2016
Project Manager
• Successfully lead Agile implementation of underwriting and ERM client facing workflow application project.
• Developed, delivered and owned a big data application integrating customer, HR and agent quantified feedback.
• Designed and owned call monitoring data application to deliver relevant and accurate customer data, dashboards and solutions.
• Managed enterprise meta-data reporting for inbound and outbound web contacts and traffic.
Oak Hill Financial Jan 2012 - May 2013
Senior Business Analyst
• Designed and delivered new web and client applications intended to redefine financialredefine financial company business plan.
• Coordinated with outside sales teams to develop pricing models in response to identified market trends and customer feedback.
• Coordinated with senior leadership to establish long term goal setting metrics and objectives
• Lead development team through SDLC in agile methodology environment.
Texas Mutual Insurance Co. Feb 2009 - Feb 2012
Business Analyst II
• Designed, delivered and maintained HL7 and HIPPA compliant Underwriting and Claims EMR application.
* Researched and mined untapped pricing vs. loss leading to a decrease in superfluous claim expenditures.
• Coordinated with outside global sales team to develop pricing models.
• Responded to market trends and direct customer feedback, increasing market share for the company.