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My Journey as a New Sourcer to IT

Written by 
Juan Arango
,
IT Technical Sourcer
My Journey as a New Sourcer to IT
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Table of contents

I was not always dedicated to the Information Technology sector, but I have always been curious about new things and how we can learn more by exploring different types of knowledge. You own what you know. At the end of the day, humans' greatest asset is their wisdom.

The first day of my training at FullStack Labs was strange since everything was new to me. I had no idea how a web or mobile application worked, but as the first week progressed, I learned more. Of course, I threw myself into my job as I had never done before. During training, we learned about the different types of IT specialists such as front-end, back-end, or full-stack developers, product designers, DevOps engineers, and project managers, just to mention a few. We also went into the technologies they are more likely to work with depending on their role within the development cycle. Furthermore, the trainers emphasized what their obligations might be in terms of delivering high-quality results. 

When I gained enough knowledge to identify the technologies utilized by the IT specialist, known as "stack", I began shadowing our coworkers to observe how the learned skills were implemented in real-time, and any doubts were addressed at the time, which was a good approach to learning.

I was shown how to use IT sourcing tools before I found them myself. This was difficult because, while the tools we use aren't particularly complicated, they do have a lot of functions, and it's critical to understand them completely to get the most out of them. I learned the most important aspects to do good sourcing, such as the use of boolean search to reach more people, reading a profile’s information, understanding what the individual we will send an Inmail (LinkedIn message) is seeking, and the creation of projects to manage my pipeline more efficiently are some of the important ways to become a good sourcer.

When I first joined FullStack Labs, I didn’t know much about the IT world. I must admit, it hasn’t been easy. There have been challenges to face, some of which are related to the numerous roles that IT requires in order to run properly. As an IT sourcer, it is my responsibility to ensure that the IT talent I talk with is the best in terms of skills and competence, but perhaps more importantly, human quality. I have to say thank you to the FullStack team because they are always willing to help others. From my point of view, it has become a culture inside the company.

What I have learned in my journey

I came from the sales and customer service industries. Nonetheless, both sectors have the same goal, which is client satisfaction. As a result, I've been able to put my skills learned throughout the years to good use in order to perform as well as possible.

To give you an idea of the abilities and tools I use on a daily basis, here are a few: 

  1. The client must be the primary goal, but aside from that, ensuring the human talent we hire comes into a great environment results in mutual happiness. When reading a person's profile description, I notice that many people prioritize a nice work atmosphere and good perks over a specific project or industrial field. This could be due to negative past experiences. So I always take this into account to emphasize our benefits when contacting someone.
  2. Communication skills are critical for maintaining relationships, not only with clients but with everyone involved in the recruiting process. Establishing good communication with your candidates is crucial to showing confidence and interest. If the person I am interacting with has a concern regarding our position or the company, I always try to respond as soon as possible, providing accurate information and using polite language.
  3. Soft skills are the best way to interact when dealing with a difficult issue since they keep your thoughts focused on what counts. As you can deal with nice people, in a few instances, I have not received a satisfactory response or the person has been unpleasant. The important thing here is to manage the situation and maintain a good and respectful attitude because, at the end of the day, we are part of the image of the company and we’re dealing with other human beings.
  4. It is critical to take a deep breath and examine the best method to solve an issue. When you are frustrated and agitated, it is more difficult to discover the best solution. I have experienced moments when it gets hard to search for a certain profile. This happens when there are not many people with the skills the client requires. What I always do is calm down and start a new search, thinking about words that might help me get more candidates. Something else that works perfectly well is sourcing people within LinkedIn groups because the human talent there does not always appear in the searches.
  5. Maintain your interest in your function inside the organization. Each person is like a piece of a puzzle; if one is missing, the puzzle is unfinished and inoperable. Keeping in mind that my work contributes to the company helps the organization expand is something that keeps me motivated.
  6. Reading and watching material that will help you do a better job is a good way to learn new skills. I take advantage of this to start searching for new talent.
  7. When building any process, attention to detail is a must. Even if it appears to be an easy task, we must be cautious about getting good quality results from this philosophy.

The journey continues

You don't realize how important something is until you learn about it and get into it. In my case, I was unaware of how this market is expanding and how many industries are producing a significant demand for IT specialists to modernize their businesses, develop, and manage services in a more efficient manner. But it has been a long time since this has been gestating, and even though I joined a little late, I am on time to catch up on the industry. Recently, I have been learning a lot about sourcing, recruiting, and development. I also got into HTML and CSS, and now my goal is to build my career in this sector of the economy and contribute with my knowledge.

If you’re interested in learning more about our hiring process visit our how we hire guide.

Juan Arango
Written by
Juan Arango
Juan Arango

I'm in charge of acquiring IT talent for FullStack Labs, including FullStack Developers, QAs, Team Leaders, and staff members, as well as assisting the staffing team with various responsibilities. My experience working in customer service developing various duties has nourished my knowledge and attention to detail. I am always willing to do my best to get the best results. Now I am focusing on IT, learning about Recruiting and Development processes.

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